Terms & Policies

BY USING MYTASKFAIRIES.COM, YOU ARE AGREEING TO OUR TERMS AND CONDITIONS AS OUTLINED BELOW. 

To also review our full privacy policy please click here.

OVERVIEW

The terms “we,” “us,” “our,” and Task Fairies refer to Task Fairies LLC. The term the “Site” refers to mytaskfairies.com. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the site.

SERVICE

mytaskfairies.com is a website for Task Fairies LLC, an on demand errand and concierge service (the “Site” and/or the “Services”).

Use of mytaskfairies.com, including all materials presented herein and all online services provided by Task Fairies LLC, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Services, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

The scope of services being provided by Task Fairies LLC are generally limited to those listed on the mytaskfairies.com website. Task Fairies LLC reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.

USE OF THE SITE AND SERVICES

To access or use the Site or Services, you must be 21 years of age or older and have the authority to enter into these Terms and Conditions. Information provided on the Site and in the Services related to membership and other information are subject to change. 

ACCOUNT CREATION

In order to use the Site or Services, you may be required to provide information about yourself or, if you are creating an account for a company, about your company, including name, email address, and other personal or company information. You agree that any information you give to Task Fairies LLC will be accurate, correct, and up to date. 

LAWFUL PURPOSES and financial responsibility

You may use the Site and Services for lawful purposes only and agree that your use of the Services will not violate any local, state, or federal laws or regulations. By using the Services, you agree that Ohio law will govern and apply to any dispute that may arise.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. Unless agreed to otherwise by us, a credit or debit card must be maintained on file and you will be charged for the full amount of your purchase. You are solely responsible for any and all taxes imposed on or in connection with your use of the Services.  

If you are establishing a company account in order to cover the cost of tasks or services to be provided to employees, you acknowledge and agree that the company will be responsible for the cost of the set amount of tasks the company purchases for each employee which will be charged to the credit card on file in the company account. The employee may use their tasks toward any of our other services by purchasing additional add-on or hybrid options, the costs of which will be charged to the employee. If you are an employee using tasks or services provided by your employer and you choose to use your tasks toward any of our other services by purchasing additional add-on or hybrid options, you acknowledge and agree that you will be responsible for the cost of the additional add-on or hybrid options you select, which will be charged to the credit card on file in your account.  

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

ORDER CONFIRMATION

We will email you to confirm the placement of your order and with details concerning service delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

DURATION OF AGREEMENT

Once confirmed, we will provide you access to the purchased Services. You agree and understand that access to the Services may at times be influenced and affected by third parties that we use to provide the Services. You agree and understand that no breach of contract or any other action may be initiated against Task Fairies LLC when there are delays in the access of the Service. Task Fairies LLC reserves the right to terminate the Service, and or access to certain features of the Service. We will make reasonable efforts to provide notice but are not required to do so under the terms and conditions of this agreement.

If you are paying on a monthly membership, this allows you access to the Services for 30 days. Failure to pay your monthly membership payment will result in access to the Services being stopped.

CANCELLATIONS & REFUNDS

You may cancel membership at any time upon 30 days’ written notice to us, but due to the nature of the Services no refunds will be made for any membership fees already paid. Once you cancel you will no longer have access to the Services, once your current membership period is completed. No partial refunds are given should you terminate a membership before your renewal date; however, you will retain access to the Services until the end of your payment term. It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Services and do not wish to be billed further. 

BILLING ERRORS & DISPUTES

Customers have 30 days from the date of the charge to notify us of any billing discrepancies or issues. Failure to report any billing issues within this period may result in forfeiture of all or part of the disputed funds, at our discretion. By continuing to use our services, you agree to this policy.

SERVICE DESCRIPTION

We strive to describe and display the Services as accurately as possible. While we try to be as clear as possible in explaining the Services, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

OUR INTELLECTUAL PROPERTY

The Site and Service contain intellectual property owned by Task Fairies LLC, including trademarks, copyrights, proprietary information, and other intellectual property. Task Fairies LLC’s copyrighted and original materials are provided to you as part of the Services for your individual use only and a single-user license. All intellectual property, including Task Fairies LLC’s copyrighted materials shall remain the sole property of Task Fairies LLC. No license to sell or distribute our materials is granted or implied. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. You agree that a breach of these Terms and Conditions will cause irreparable injury to us for which monetary damages would not be an adequate remedy and we shall be entitled to seek equitable relief in addition to any remedies we may have hereunder or at law without a bond, other security, or proof of damages.

CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Services by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Services, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICES OR INFORMATION PROVIDED THEREIN. ADDITIONALLY, TASK FAIRIES LLC IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF TASK FAIRIES LLC HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL TASK FAIRIES LLC CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM TASK FAIRIES LLC, AND IF NO PURCHASE HAS BEEN MADE BY YOU TASK FAIRIES LLC CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100.

THIRD PARTY RESOURCES

The Site and the Services may rely on products and resources from other service providers. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, products, or policies of third party service providers. Use of or links to third party websites, products or resources do not imply any endorsement by or affiliation with Task Fairies LLC. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or third party service provider products or resources. 

INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Services. 

SEVERABILITY

If any term, provision, covenant, or condition of these Terms and Conditions is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Terms and Conditions shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

Last Modified: May , 19 , 2023

We are committed to protecting the privacy of those who connect with us at Task Fairies LLC and mytaskfairies.com, and the information provided to us. The following Privacy Policy describes the types of information we collect from users of the publicly-available portions of our internet website (the

“Website”), how we use and handle such information (including who we might share it with) and how We revise this Privacy Policy from time to time. This policy does not apply to any information that you may provide to us or that we may collect offline and/or through other means (i.e. via phone, in person, or

through the mail, etc.).

Information we collect and how we use information collected:

“Personal Information” is information about a user of the Website that specifically identifies the user, such as the name, email address, home address, phone number or other details. Personal Information also

includes information about an individual’s activities, such as information about his or her activity on our Website, and demographic information, such as date of birth, gender, geographic area, and preferences, when any of this information is linked to Personal Information that identifies that individual. The

information described above is referred to in this Privacy Policy as “Personal Information” because it identifies or describes individual or personal aspects about the user.

Other information can be collected from the user’s use and navigation of the Website – such as device- specific information -- for example, a user’s hardware type, operating system version, unique device

identifiers (UUID), mobile network information, and server log information (typically, a user’s IP address, browser type, browser language, date and time of request and cookies – discussed separately below).

This type of information is referred to here as “Non-personal” or “Anonymous Information” because it does not identify or describe individual personal aspects about the user, but nevertheless can be collected

based on the user’s use of the Website. For example, we and our Service Providers may collect non-personally identifiable information about how users of the Website navigate to and through the Website, including the number of visits to the Website and specific pages visited while at the Website and the IP addresses of those visitors to the Website. We may and our Service Providers may aggregate this statistical information and use it to help us administer and to enhance the Website and for research and development, user analysis and business decision-making. These aggregate statistics also may be provided to our marketing affiliates for use in our marketing or advertising activities and/or to assist Service Providers in connection with processing information or maintaining the operation of the Website.

How Do We Collect Personal Information?

We may ask users to fill out a voluntary contact form, providing name and address and contact information, which you can fill out at your option for more information or for us to be able to contact you. By submitting this information, you are opting in to receive communications from us. We may also collect your Personal Information (in addition to Anonymous Information connected to your usage) when we review your usage practices or patterns.

Your log-in information is automatically reported by your web browser to our server each time you make a request to access a web page and may also be reported when the content of the webpage is downloaded

to your browser. When you use the Website, our server may automatically record some of your log-in information (including your web request), your IP address, your browser type, your hardware type, and other types of Anonymous Information identified above, any referring websites/URL’s, the number of clicks you implemented on the Website, what pages you viewed and other such information. This information helps improve the Website and more accurately provide it to you.

We may collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as “Web beacons”). We use passively-collected information to administer, operate, and improve the Website and our other services and systems, to improve the effectiveness of advertising on our Website, and to provide advertisements and other content that is tailored to you.

If we link or associate any information gathered through passive means with Personal Information, or if applicable laws require us to treat any information gathered through passive means as Personal Information, we treat the combined information as Personal Information under this Policy. Otherwise, we may use and disclose information collected by passive means in aggregate form or otherwise in a non-personally identifiable form.

We do not knowingly collect Personal Information from minors under the age of eighteen and our Website and its content are not directed to minors. In the event that we learn that we have unknowingly collected Personal Information from a minor without parental consent, we will delete that information as quickly as reasonably possible.

How Do We Use Personal Information Collected?

We use your Personal Information to respond to you regarding the reason you contacted us; to authenticate your access and use of the Website; to respond to your e-mail inquiries when we deem

response to be appropriate; to respond to your submission of forms or requests which involve your requests for information from Us; to send you notices about changes to the Website; to send you notices

about services We may offer from time to time (including service-related announcements): to send you marketing information through our system; and to manage and improve the Website to optimize products

and services.

We may also use your Personal Information (such as search terms) to optimize exposure and availability on external web search engines such as Google®.

Like many businesses, we sometimes engage other companies (“Service Providers”) to perform certain business-related functions (such as maintaining databases, distributing information, processing

transactions, and hosting services). When We engage a Service Provider to provide such business-related functions, We provide them with the information they need to perform such function, and such

information may include Personal Information of a user. Service Providers are typically authorized to use such information only as necessary to provide such services.

We may disclose Personal Information in limited situations where appropriate to comply with law or to

protect the rights, property, or safety of users of the site or the public, administrative or civil process, to

enforce the terms of use of the Website or other legal or equitable rights or entitlements, in our sole

discretion.

Google® Analytics. The Website may employ Google® Analytics advertising features that collect data about your traffic via Google® advertising cookies and anonymous identifiers (see “Tracking

Cookies/Web Beacons/Social Media Widgets” below) as well as data collected through standard Google® Analytics implementation. We will not facilitate the merger of personally-identifiable information with non-personally identifiable information collected through any Google® advertising product or feature. We reserve the right to test, turn-on or turn-off any of the Google® Analytics features

from time to time without notice to you. By utilizing certain Google® Analytics Advertising Features, we are required to disclose the following information:

 The Website may employ Google® Analytics Display Advertising features.

 The Website and other third-party vendors may use first-party cookies (such as the Google®

Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together.

 Visitors to Our site can opt-out of the Google® Analytics Advertising Features used, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out).

Except as required by law, We generally do not provide a process for individuals who use or visit the Website to review and request changes to any of their personally identifiable information collected through the Website.

Information Security

If we learn of a security systems breach, then we may either post a notice, or attempt to notify you by email and will take reasonable steps to remedy the breach. We may use a standard feature found in browser software called a “cookie” to enhance experience with our website. You can choose to have your computer warn you every time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn off cookies, some of the features may be disabled that make the site

experience function more efficiently and properly. However, you will still be able to use the website.

To the extent We store Personal Information using generally accepted encryption and data-storage technology, we cannot guarantee that any information is totally secure. Even though We review such

encryption, data storage and data processing practices and security measures from time to time, third parties may unlawfully access, intercept or otherwise become aware of Personal Information or private

communications. We do not represent or warrant that the Website is protected from such unlawful interception or other harmful events, such as computer viruses, malware, data mining and security or

privacy threats. We are not responsible for intercepted information sent via electronic means, including e-mail or e-commerce transactions. You hereby release Us, Service Providers engaged by Us, and our

respective officers, directors, members, managers, employees, agents and assigns, from any and all claims, costs or expenses arising out of or relating to the use of information intercepted or accessed by

third parties in an unauthorized or unlawful manner.

Tracking Cookies/Web Beacons/Social Media Widgets

An internet tracking cookie (or HTTP cookie) or web beacon is a small piece of text or code stored on a user’s device by a web browser (such as Internet Explorer®, Apple® Safari®, Google® Chrome®,

Facebook Pixel®, or Mozilla® Firefox®). Web pages (like those incorporating the Website) use tracking cookies for authentication, session navigation tracking, and storing site preferences. We may use tracking cookies to better serve you when you return to the Website.

If you do not want to enable the Website to place tracking cookies on your computer, you can adjust your web browser’s security settings to block tracking cookie placement. You can also adjust your web browser settings to notify you when your computer receives a tracking cookie, which gives you a chance to decide whether or not to accept the tracking cookie before it is placed on your device. If you decide not

to accept a tracking cookie from the Website, you may not be able to use all of the features of the Website. Please refer to the instructions and information provided by your particular web browser. Please be aware that our Website may not always or may not fully respond to “do not track” and similar signals in even if you follow your browser’s instructions. As such, if you do not wish to be tracked, please do not

use this Website.

Please also be aware that in the course of your use of the Website or other services provided by third parties (“Third-Party Services”), including, for example, Google Analytics, use may set cookies on your

hard drive or use other means of passively collecting information about your use of the Website, Third-Party Services or other services or content. To do this, they may use first-party cookies (which are set by

the same domain your browser is receiving data from) or third-party cookies (which are set by a different domain). We also may make non-personally identifiable information available to Third-Party Services,

and these Third-Party Services may collect such information, to assist such parties in understanding our users’ activities and usage patterns on the Websites. WE DO NOT HAVE ACCESS TO, OR CONTROL OVER, THE ACTIONS OF THIRD-PARTY SERVICES. EACH PROVIDER OF THIRD-PARTY

SERVICES USES INFORMATION THAT IT COLLECTS IN ACCORDANCE WITH ITS OWN PRIVACY AND SECURITY POLICIES.

For example, the Website may include social media features and interactive mini-programs that run on the Website or which populate from third party video sources. Such features may collect a user’s IP address,

which pages the user visits on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or hosted directly on the Website. User’s actions with social media features may be governed by the privacy policy of the providerof the social media features.

We may also use Remarketing with Google Analytics or other remarketing tools to advertise online. This enables third-party vendors, including Google, to show our ads on sites across the Internet. Such third-

party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Sites. For information on how you can opt out of Google’s use of cookies for interest-based ads please visit Google’s Ads Settings. Other advertising vendors we may use include, without limitation, Facebook, Twitter, and Yahoo!.

“Do Not Track” Policy

As noted above, you should assume that the Website does not currently respond to a “do not track” or similar signals.

Third Party Site Links

We may have third party advertisers and ad servers that place and present advertising on Our Site and may provide HTML links to third party websites. We are not affiliated with third parties to whom we provide such links, and We are not responsible for the content, accuracy or privacy practices of the websites to which such HTML links are directed. This Privacy Policy applies only to Our Website and not to any third party web pages or domains operated by third parties. As a general rule, you should

always consider checking the privacy policies of third party websites before submitting Personal Information to such websites.

Governing Law; Individual Nature of Claims

This Privacy Policy is governed by and interpreted pursuant to the law of the state of Ohio, where our principal offices are located, in the United States of America. If any dispute arises in connection with your use of the Website, the arbitration tribunals and courts of the county and state in which Our principle offices are located, in the United States of America, shall have exclusive jurisdiction and venue over such dispute. Visitors or users of the Website who are subject to the jurisdiction of countries other than the United States of America must not submit information of any kind to or through the Website, and waive all liability of Us, our Service Providers, and our respective directors, managers, officers, employees,

affiliates, successors and assigns with respect to submission of such information. ALL USERS OF THE WEBSITE AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WHETHER IN ARBITRATION OR IN COURT WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. Users of the Website further agree that any claim against Us, Service Providers or its affiliates is personal to the user, and any such claim shall only be resolved by an individual arbitration, and shall in no event be brought as a class

arbitration, a class action, or any other representative proceeding. The arbitrator may only conduct an individual arbitration, and may not consolidate more than one person’s claims and may not preside over

any form of representative or class proceeding.

International Visitors

We are a United States company marketing our services to local customers. Although this Website may be accessible in some locations outside of the U.S., it is not our intention to offer goods or service to

individuals outside of the U.S. Also, the information we collect will be stored and processed in the U.S. If you are located outside of the U.S, the laws of the U.S. may offer less protection than the laws of your

place of residence. We will keep this information only as long as we need it for the purposes described above.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. If We change this Privacy Policy, we will adjust the “Last Modified” date at the bottom of this Privacy Policy and post such changed Privacy Policy on the Website. For this reason, you should check the Privacy Policy each time you use or visit the Website to keep informed of any changes to the Privacy Policy.

Last Modified: May , 19 , 2023